Contact
Got a question? We are here to help.
Whether you have a question about one of our builders, need help accessing your Google Sheet, or want to suggest a new builder, send us a message and we will get back to you within 24 hours.
What we can help with
- Trouble accessing your Google Sheet after purchase
- Questions about how a specific builder works
- A builder that is not generating outputs correctly
- Suggestions for new builders or features
- Wholesale or bundle enquiries
- Anything else, just ask
How to reach us
Use the contact form below, or email us directly at mediapromptbuilder@gmail.com.
We respond to every message within 24 hours, Monday to Friday.
Before you contact us
Cannot find your sheet? Check your purchase confirmation email for the PDF. Your access link is inside it. Click the button, or copy the link printed underneath if the button does not respond in your PDF reader.
Did the link not open a copy? The link is a Make a copy link. You need to be signed in to a free Google account for it to work.
Broke something in your sheet? Open the same link from your PDF again and you will get a fresh clean copy. You can do this as many times as you need.
Not sure how a builder works? Every builder includes a library tab with reference guides, and a presets tab with ready-made setups you can copy.
Free guides
Our free guides cover print on demand, Amazon KDP, AI image prompting and more, at no cost.